top of page

Website Terms, Conditions & Privacy

Privacy & Legal


The terms below govern your use of the Drivesmart Hire website this site is provided and managed by PDS Fleet Services T/A Drivesmart Hire and by accessing this you agree to be bound by them. If you do not accept these terms, please do not use the website.


We may change these terms at any time without notice by updating the terms shown on this website. It is your responsibility to review the website terms each time you enter the website to ensure you are aware of our latest terms and conditions. Your use of this website after a change has been made signifies your acceptance of the revised terms.


This website is for your personal use only and is not to be used for any commercial purposes.


Website Availability


We cannot promise that this website will be uninterrupted, free of errors, bugs or viruses and we will not be liable if, for any reason, this website is unavailable at any time or for any computer virus or system failure. Access may be suspended at any time without prior notice being given.


Product / Service Information


The information on the Drivesmart Hire website is intended for use only by UK residents from within the UK. The information and other materials contained in this website may not satisfy the laws in countries outside the UK. If you choose to access this website from outside the UK you are responsible for ascertaining to what extent local laws are applicable and compliance with local laws. Any telephone numbers and charges shown only apply to calls made from within the UK.


Some of the product information, illustrations and images contained on the Drivesmart Hire website may have been prepared for generic use. All images used are for illustration purposes only. Drivesmart Hire holds no liability for vehicle specifications or images that are no longer available or not available in this country.


Whilst every effort has been taken to ensure accuracy of product and service information, some inaccuracies can occur. It is important that you do not rely on this information but check with us first, about any items which may affect your decision to purchase a product or service. Drivesmart Hire accepts no liability for loss or damage resulting from errors or misleading information.


All prices are current at the time of publication and subject to change without notice.


No Warranties or Representations


Drivesmart Hire website and the information, images, materials and other content shown on this site, is provided without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to; any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded.


Without limitation to the foregoing, although we take care to ensure that the information, images, materials and other content provided on the Drivesmart Hire website is accurate, we give no warranties of any kind, express or implied, that they are absolutely accurate, complete or up to date. You should not rely on the information to make any decision or take any action.


Drivesmart Hire shall not accept any liability for the accuracy or completeness of the information contained in this website or for any reliance placed by any person on the information.


In no circumstances will Drivesmart Hire be liable for any losses sustained and arising out of or in connection with use of this website, or any site accessed from this website including, but not limited to, loss of profits, loss of data or loss of goodwill (whether direct or indirect), nor any economic, consequential, indirect or special loss.


Correspondence with PDS Fleet servics T/A Drivesmart Hire 


Telephone calls and e-mail correspondence with Drivesmart Hire, to the e-mail addresses and telephone numbers accessible through, or obtained from this website, may be recorded or monitored. By using these communication methods you are consenting to the recording or monitoring of your calls and e-mails.


The price of calls may vary depending on your service provider. Please check with your provider for exact charges.


These Terms in Law


These terms shall be governed by and construed in accordance with English law. Disputes arising in relation to them shall, unless expressly agreed otherwise, be subject to the exclusive jurisdiction of the English courts.


Company Information


PDS Fleet Services Ltd T/A Drivesmart Hire is responsible for the content of this website. PDS Fleet Services Ltd is a company registered in England under company number 5770134, and is Authorised and Regulated by the Financial Conduct Authority 676119 and has its registered offices at 3 Fairview Court, Fairview Road, Cheltenham Gloucestershire. Telephone number: 01905 317 817, e-mail address:


Drivesmart Hire - Privacy Policy


We may update this privacy policy from time to time by publishing the amended version on our website.


This privacy policy applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.


We take the privacy of your personal information very seriously and will only use your personal information in accordance with the current data protection law in the UK and this privacy policy.


We may receive information about you:


  • If you contact us directly, via our website or telephone - through applying for one of our products or services, or to make an enquiry or other request.

  • Occasionally from other third parties who may lawfully pass to us information about you.

  • If you apply for a position within Drivesmart Hire 


We may use your information (which we receive from you or third parties, or information that we learn about you from the way you use our products or services), for a variety of purposes, including but not limited to:


  • To provide or manage any information, products or services you have asked for.

  • To help us identify you when you contact us.

  • For general administration purposes.

  • To help us improve the quality of our products and services.

  • To help us detect and prevent fraud and money laundering.

  • To help us recover debts.

  • To carry out analysis and customer profiling.

  • To identify other products and services which might be of interest to you and to inform you about our products and services (please see below).


We may share your information for any of these purposes with:


  • Our other companies in the UK and abroad.

  • Authorised franchised dealerships whom we source products and services from on your behalf.

  • Our carefully chosen business partners who provide products or services to our company.

  • Our service providers and agents who perform services on our behalf, such as marketing agencies and data management firms.


We may also pass your information to third parties:


  • If we have been asked to provide information for legal or regulatory purposes.

  • In relation to existing or future legal proceedings.

  • In the process of selling one or more of our businesses, or to anyone to whom we may transfer our rights under any customer agreement we have with you.

  • For the purpose of preventing fraud / loss, for example to fraud prevention agencies.


Informing you about our products and services


We may use your information to contact you with news on products or services provided or sold by Drivesmart Hire and products and services provided by other group companies, (or our carefully selected business partners), which may be of interest to you and occasionally for market research purposes.


We and these other parties may contact you by post, phone, e-mail, SMS and other electronic means.


You can opt out of receiving marketing communications from us on products and services by ticking the appropriate box (if providing your information on or at any time by calling the office on 01905 317 817. Alternatively you can write to us: Database Manager, Drivesmart Hire, 3 Fairview Court, Fairview Road, Cheltenham, Gloucestershire GL52 2EX.


We may inform you when inviting you to provide your personal details, that by providing these details you will be indicating your agreement to receive marketing communication by these means. If you give us your agreement and subsequently wish to opt out, you can do so by clicking the unsubscribe link which we include on all of our marketing communication, or you can contact us at any time at the address or telephone number above.


The range of products and services offered by Drivesmart Hire or selected business partners include, but is not limited to:


  • Vehicle rental

  • Business user finance products

  • New & used vehicle sales


Drivesmart Hire internet site


We try to keep our websites secure. However you recognise when providing your information to us through our websites, or when you send us or ask us to send you any of your confidential information by e-mail, that the internet and email communications over the internet may not be secure. Drivesmart Hire cannot be responsible for any loss or unauthorised interception of information transmitted via the internet, which is beyond our control.


Drivesmart Hire internet site may contain links to other websites. Our privacy policy only applies to our website. We are not responsible for the content, privacy or security of other websites. 


When you visit our web site, our web server automatically records your IP address, the web site from which you visit us, the web pages you actually visit and the date and length of your visit. Personal data is only stored if volunteered by you, for example in the context of an enquiry, a survey, entering a promotional contest etc.


Use of cookies on the Drivesmart Hire internet site


A 'cookie' is a piece of information that a website transfers to the cookie file of the browser on your computer's hard disk, so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the 'lifetime' of the cookie, and a value, usually a randomly generated unique number.


When you visit the Drivesmart Hire internet site we may send you a cookie. We may use cookies in the following ways:


  • To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content of our site to match your preferred interests; including any 'favourite vehicles' or 'vehicle comparisons' you may save.

  • To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.


Two types of cookies may be used on the Drivesmart Hire internet site: session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for longer, (how long will depend on the lifetime of the specific cookie). 


Disabling / Enabling Cookies


You can accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our websites if cookies are disabled.


You can find information on how to disable or enable cookies by visiting


When providing information to Drivesmart Hire  


If you give us information on behalf of someone else, you confirm to us that you have their permission to do so and that they are aware of the contents of this privacy policy and do not have any objection to our processing their information in accordance with this policy.


You are responsible for informing us of any change in your details, such as a change of address. You have a right to ask us to correct any inaccuracies in the information we hold about you. 


You have a right to ask what information we hold about you. We may charge you a small fee for this (the statutory fee is currently £10).


If you are under 16 please do not provide us with any personal information unless you have the permission of your parent or guardian to do so. 


All correspondence including but not limited to, telephone calls and e-mails to Drivesmart Hire, may be recorded and / or monitored for training and / or auditing purposes. 


Drivesmart Hire uses technical and organisational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction and against access by unauthorised persons.


Contact us


You can contact PDS Fleet services Ltd T/A Drivesmart Hire in relation to this privacy policy by writing to us at: Online-Marketing, Drivesmart Hire, 3 Fairview Court, Fairview Road, Cheltenham Gloucstershire GL52 2EX. Alternatively you can e-mail:

bottom of page